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This is the FAQ page, scroll
down to read it
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Here are a few FAQ's, presented in no particular order.
How do I find you? Is there a car park?? (Opens now window)
What is the age limit for young persons coming in to the club?
Why do you stamp my hand AND give me a ticket, surely a ticket alone is enough?
What is the nearest tube/bus stop
Why do you start and finish late? It makes public transport somewhat difficult.
What time to the doors open and bands come on?
How good is access for the disabled?
Why when I come in do I see tables reserved? Can I reserve one?
If I want a seat but do not want to sit to the side can I move the tables on to the dance floor?
If I do not reserve a ticket will I still get in?
I have epilepsy, are strobe effects used?
What is a good number to call for a taxi?
Can my band play at the venue?
Why do you sometimes allow only those that have pre-booked in first?
How do I cancel/amend my booking?
I cannot see details of the Ska gigs, but I know there is one coming up
I cannot print my ticket, does it matter
Is there a coat check?? (Cloakroom)
What is the age limit for young persons coming in to the club?
There isn't one! Realistically children under 10 might get bored and certainly a crying baby would not add to the evenings entertainment, but as long as children are well behaved, do not run between the bars and do not try to purchase alcohol then they are welcome. Please note that usually a charge is made, and if they wish to smoke they must go outside with the grown ups. As a general rule children under 10 would NOT be admitted unless it was to a "quieter" night - best to ask.
Persons under 18 who wish to come WITHOUT AN ADULT are asked to contact us, usually it would be possible to admit you.
Why do you stamp my hand AND give me a ticket, surely a ticket alone is enough?
The ticket we give you confirms for us how many are in the room (the fire officer needs to know should he attend doing a spot check), stamping your hand means that we can get people in/out to the loo or to go for a smoke MUCH quicker as people are not kept waiting while you rummage through your pockets to find your ticket. If you do not want your hand stamping say so, but you may well delay yourself and others when you come back in to the music room should you go out for any reason.
What is the nearest tube/bus stop.
The nearest tube is Ruislip, where there is also Ruislip Bus Station, the nearest actual bus stop is in West End Road about 300 yards away, and is for the E7 bus towards Ealing. For full, comprehensive travel information go to how to find the Tropic at Ruislip
Yes, both are permitted unless we announce you may not. SOME bands will ask you NOT to post new material on web sites such as YouTube, please respect this. Legally Tropic At Ruislip owns copyright to all material (as it is a private place and I have booked the venue) so you may not SELL any of it without permission from me.
Why do you start and finish late? It makes public transport somewhat difficult.
We do not get access to the room until 6.30, we then have to set up the PA (sometimes it comes early) and sort out the band, lights, furniture etc. We normally do doors for 8.30/8.45 giving the band 45 ish minutes to relax and get changed etc. before they come on at 9.30. We ALWAYS (should!) finish at midnight. Most tube trains will still be running from Ruislip if you get away smartly to the station, as will the buses. There are various options suggested on this page.
What time to the doors open and bands come on?
FRIDAYS and SATURDAYS Doors usually 8.30, main band on 9.30 to midnight, usually with a break. If we have a support the support band may well be on as early as 8.45. SUNDAYS doors about 8.00 and music finishes on a Sunday at 11.00.
All other days are shown at the head of this page
Is there a bar/real ale/food etc?
Full bar, one or two real ales. No food apart from crisps, nuts etc. over the bar.
Actually - reasonable!!! And nobody in there offering to squirt soap in to your palm for 50p
How good is access for the disabled?
Not bad - see seating policy
Why when I come in do I see tables reserved? Can I reserve one?
See seating policy
If I want a seat but do not want to sit to the side can I move the tables on to the dance floor?
For every gig the arrangements with tables/seating is given careful consideration. The best option is to ask at the time, but as a general rule of thumb if we are very busy we normally do it as a stand up only on the dance floor.
If I do not reserve a ticket will I still get in?
Generally yes, although of course it will normally cost you a little more. We would post of the web site home page just before the gig starts if we think it will sell out. BUT some gigs do sell out, so booking is advisable in ALL CASES.
I have epilepsy, are strobe effects used?
Yes, sometimes. Best to ask.
The venue is known as Ruislip Social Club, yet Ruislip Manor USED to play there and now it is the home ground of Wealdstone which is part of Harrow - what is the story?
Although in Ruislip technically, it was the home of Ruislip Manor Football Club, (where it could be said that the far end of the land is technically in Ruislip Manor). Wealdstone played IN Wealdstone but many years ago their ground was sold to Tesco and a proposed new ground was never built. They ground shared with various clubs but when Ruislip Manor FC could no longer keep up the rent for the ground and moved somewhere cheaper well outside Ruislip, Wealdstone came in, where Wealdstone have a greater fan base.
What is a good number to call for a taxi?
Personal Cars 01895 624444, they charge about £2 per mile (2012) or 020 8845 0055 / 020 8842 2299, Ruislip Cars, who charge about the same. The latter firm might be better on busy nights as we keep them both busy!!
Can my band play at the venue?
Bands wishing to play are invited to contact us, but before we move anything forward we would want to hear a demo. Please note that we very rarely book bands that play just "covers" and then, with one or two notable exceptions, only really as a support band. E-mail is best to contact us.
Why do you sometimes allow only those that have pre-booked in first?
On busy nights we allow pre-books in ahead of walk-up customers. The venue has a room limit of 300, imagine if we had pre-booking for 290 and at the front of the queue were a group of say 20 who had not booked and we let them all in first. This would mean that by the time we arrived at the back of the queue we would be turning away people who had booked when we had allowed in people who had not. Therefore where the pre-book is OVER 250 we only allow pre-books in first.
How do I cancel/amend my booking?
This is an easy one. Everything is all read by a person so to make any changes to your booking at all, go to this page (Bookings are held under customer SURNAME and E-Mail) Do NOT change a booking just by sending an e-mail, use the little form please.
Beyond the realms of common decency no. Most folk turn up in jeans and a t-shirt, as do the staff! That said if you wish to come in your finery please do!
Tropic At Ruislip is NOT the promoter of the Ska nights there, they do this themselves at the club, please go to their web site
You are advised to print your ticket in case, when you arrive, your name is not on our pre-book list. In practice if you don't have a copy of it and you are not on the list we may charge you the walk up price. We do STRONGLY suggest you print your tickets on sell out nights...just in case (Of course a copy on your phone etc. is fine).
There is no room for a coat check-in. On most nights we postition a table in the back corner of the room where you are welcome to leave a coat AT YOUR OWN RISK. When the pile of coats is about three feet high it gets to be fun trying to find yours!!
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